Cloud Hosted IVR Solutions and Its Features
24*7 Accessible IVR Service Provider System
Offer the quickest and continuous customer support. On non-working hours and off days, get all customer messages on voicemail. Never miss a chance to generate a business lead using Voiptella's cloud IVR solutions
Real-Time Reports, Call Recording, and Analytics
From maintaining call logs to recording calls and knowing the status of phone calls, cloud IVR service makes everything easy. Also, use the data for your CRM or internal training purposes.
Time-Based Call Routing
IVR Call Center system enables routing every call to the agents' mobile or activates voice messaging beyond working hours
Programmable Extensions with Multi-Level IVR
Get a sophisticated IVR call flow through our IVR solution with multiple menus followed by sub-menu options.
Simple CRM Integration
Create your database by saving details like call duration, time, caller details, caller location, and the conversation. Just integrate the IVR number with your CRM.
VIP IVR number
Easy to remember IVR Number option. From a pool of domestic and international, get a toll-free and virtual phone number on your demand.
Voiptella's cloud IVR solution enables a feature to connect a particular caller to the same agent for making the communication better and deliver the utmost customer satisfaction.
Block all unwanted callers through our hosted IVR and prioritize the valuable calls and customers.