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PBX or Private Branch System is a business phone system used within an organization. Cloud PBX systems can be used to communicate internally as well as externally. With limited external lines which can be connected to individual extensions internally, they facilitate free internal communication. PBX systems also come with features like call routing, auto attendant, call …
Happy customers ⇔ Loyal customers Enhance your customer experience with Voiptella’s smart IVR solutions What is an IVR system? IVR is an automated business phone system that enables you to interact with your customers through a series of pre-recorded messages which reduces the long waiting periods and helps your customers resolve their concerns faster, without any agent …
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